Google +

Call us for all your car needs! 269-342-1337

AUTO VALUE

CODE OF ETHICS

  • To perform high-quality repair at a fair price.
  • To give the customer a price estimate for work to be performed.
  • To use only proven high-quality merchandise.
  • To employ the best skilled technicians obtainable.
  • To furnish an itemized invoice. Replaced parts may be inspected upon request.
  • To have a sense of personal obligation to each individual customer.
  • To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventative maintenance.
  • To furnish or post copies of any warranties covering parts or services.
  • To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
  • To follow state regulations.
  • To notify the customer if appointments or completion promises cannot be kept.
  • To exercise reasonable care for the customer's property while in our possession.
  • To maintain a system for fair settlement of customer's concerns

ASSOCIATIONS

  • AutoWares
  • ASE Master Technician
  • Car Care Aware

Testimonials

  • I have to thank Jim and his crew! They were so amazing with fixing my car. Staying in constant contact me with how things were going. Jim explained to me when I picked up my car what the part was that was broken and why I was having issues. I have so much confidence in their shop that I will take my car there again if needed. Thank you Jim and crew!!
    -Jenn C.

  • They were super fast when I pulled in with a flat tire on my way to work.
    -Ashely W.

  • I own a Ford F-250 super duty diesel. I needed an oil change and had a small issue with the vacuum lines (air system). Went to see Joseph and I couldn't be happier. He explained everything in detail so I understood fully what my issues were. Not only did he get me in and out in a few hours, he went out of his way to save me some money! I visited this shop because of a referral from a family friend. She too has had great experiences with Joseph. He was very knowledgable and willing to whatever he could to help. I will most definitely be bringing all my vehicles to him from now on as well as encouraging anyone I know that has an auto issue to go see them. Great work at a very fair price! Best around.
    -Marcus E.

  • I was not a regular customer and called at 3:30 on a Friday with a locked up break. I asked if there was any chance they could fit me in (several places had already told me they could see me the end of next week). Joe (the owner) was very nice and said to come right over. They got me in right away and I was out the door again by 5pm (they needed to have a part delivered). Great service, great people. They do all types of mechanical work. I will definitely be bringing all my vehicles here in the future! Thanks Auto Tech Repair Center.
    -Brook T.

  • Bought my car from here. Great place, highly recommend.
    -Alex L.

  • I have used Auto Tech for years and Joe, the new owner is truly out to help people! He 'treats it like he owns it'. Even if you have your ideas on how something should be fixed, trust me, his opinion is right and 'do it right, do it once' is very true! I just learnt this lesson...he fixed it my way first (didn't work), then we fixed it his way..then I got to go home! As a woman, I would recommend him because he helps, explains and doesn't treat you like an idiot!
    -Kimberly K.

  • Great guys always have taken care of us, the prices are very fair!
    -Wesley C.